Eligible standard products may be returned within 30 days of delivery, provided they are unused, undamaged, and in their original packaging.

Custom and made-to-order products are generally non-refundable and non-returnable once production has started, unless the product is defective, damaged during shipping, or otherwise does not conform to the confirmed order specifications.

If your order arrives damaged, please contact us within 48 hours of delivery and provide photographs of the packaging and product.

If we send an incorrect product or a product with a manufacturing defect, we will work with you to provide an appropriate solution, which may include replacement parts, replacement products, repair, or refund.

Approved refunds will be issued to the original payment method. Processing times may vary depending on the payment provider.